Last updated 10 August 2026
These terms cover two things: using this website, and engaging North Panda to build something. Where we have signed a separate proposal or contract with you, that document wins over anything here.
You may read, share and reference this site. Please do not copy its design, code, text or audio for your own commercial use, attempt to break or overload it, or use it to send unlawful or abusive content. The site is provided as it is; we may change or take down any part of it.
The AI chat, automation run and voice agent on our Demos page are interactive demonstrations. They show the experience we build for clients, running on pre-written content and pre-recorded audio. They are illustrative and are not a live production system.
Figures shown on this site — including cost-saving ranges, timelines, and the leak calculator — are illustrative estimates, not guarantees. Your results depend on your business, your data and your market. The only numbers that bind us are the ones written into a signed proposal.
Work begins with a free consultation, then a written proposal setting out scope, deliverables, acceptance criteria, price and schedule. Nothing is binding until that proposal is accepted in writing. Our delivery commitments — including any stated prototype or MVP timeline — apply to the agreed scope, assume the supported integrations named in the proposal, and assume you provide content, access and feedback within the agreed time. Delays on your side move the schedule by the same amount. Anything outside the agreed scope is quoted as a change order before it is built.
Fees, currency and the payment schedule are set in the proposal, typically with a deposit before work starts and the balance at agreed milestones. Invoices are due within 14 days unless we agree otherwise. We may pause work on overdue accounts.
Projects often rely on third-party services — AI model providers, messaging platforms, hosting, payment processors. Their fees, usage charges and terms are separate from ours and are your responsibility unless the proposal says otherwise. We are not responsible for a third party changing its pricing, terms, or availability, and we will help you adapt if that happens.
On full payment, you own the deliverables we build specifically for you, including the source code and content produced for your project. We keep ownership of our pre-existing tools, libraries, internal frameworks and general know-how, and we grant you a perpetual licence to use them as part of your deliverable. You keep ownership of everything you give us. We may describe the work in general terms in our portfolio unless you ask us in writing not to.
We use an AI-orchestrated pipeline to build software, with human review, automated testing and adversarial checks before anything ships. You are buying tested, documented, working software — the method used to produce it does not change our obligations to you or your ownership of the result.
For 30 days after handover we will fix, free of charge, any defect where the delivered software does not behave as the written specification says it should. This does not cover new features, changes of mind, problems caused by changes you or a third party make, or failures of third-party services. Beyond that window, support is available under a separate support plan or at our hourly rate. Except as stated here, the work is provided without further warranties to the fullest extent the law allows.
You confirm that the content, data and materials you give us are lawful and yours to use, that you will keep your own backups and account credentials secure, and that you will use what we build in compliance with the laws that apply to you — including data-protection and consumer-protection rules in your market.
Each of us will keep the other's non-public business information confidential and use it only for the project. This survives the end of the engagement.
We are liable only for direct losses, and our total liability for any claim is capped at the fees you paid us for the work giving rise to the claim. We are not liable for lost profits, lost revenue, lost data, or indirect or consequential losses. Nothing here excludes liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence.
Either of us may end an engagement with written notice. You pay for work completed and costs committed up to that point; we hand over what has been produced and paid for.
These terms are governed by the laws of the State of Maryland, United States, and the courts there have exclusive jurisdiction — unless a signed proposal specifies otherwise.
Questions about these terms: caleb.danseng20@gmail.com
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